Privacy Policy

Introduction

Hygci (referred to as “Hygci” or “we” or “us” or “our”) is dedicated to safeguarding your privacy.

We, at Hygci, understand your concern about how information related to you is used and shared. We prioritize your privacy and take the protection of your online safety seriously. To provide you with our products and services, we collect and process essential personal data from the Hygci website, services, online stores, and applications. By using any of our Services (as defined below), you consent to the practices outlined in this Privacy Policy. We will communicate with you electronically through various means, such as email, text, in-app push notices, or by posting messages on the website or through other services and electronic communication. For contractual purposes, you agree that all agreements, notices, disclosures, and other communications provided to you electronically fulfill any legal requirement for written communication unless mandatory applicable laws specifically require a different form of communication.

Thank you for visiting the website, mobile applications, and other software of Hygci (collectively, the “Service”). We respect your privacy, and we want to inform you about the Privacy Policy we have implemented to protect your personal information. If you have any questions regarding the collection or processing of your personal data, please contact us via email at [email protected].

If you use our Services or visit our Site, you agree to the practices described in this Policy.

Privacy Policy Overview

This Policy includes:

I. What Personal Information About You Does Hygci Collect?
II. For What Purposes Does Hygci Use Your Personal Information?
III. How Does Hygci Collect Your Personal Information?
IV. How Are Cookies And Other Technologies Used To Collect Information?
V. Does Hygci Share Your Personal Information?
VI. How Does Hygci Secure Personal Information?
VII. What Is The Arrangement Of Advertising And Promotion?
VIII. What Information Can You Access?
IX. What Choices Do You Have Regarding Hygci’s Collection Of Your Information?
X. How Long Does Hygci Keep Your Personal Information?
XI. Users From The European Union?
XII. Users From California?
XIII. Are Children Allowed To Use Hygci’s Service?
XIV. Term of Use, Policies, And Revisions

What Personal Information About You Does Hygci Collect?

We collect your personal information to provide and continually improve our products. The types of information we collect include:

       Information You Give Us:

• We receive and store the information you provide during the use of Hygci. This may include your name, gender, shipping and billing address, phone number, email address, and financial information, like your credit card number. Additionally, we may ask for your country of residence and/or your organization’s country of operation to comply with applicable laws and regulations.  
• Automatic Information:

• We automatically collect and store information about your use of Hygci, including your interaction with content and services available through Hygci. This involves the use of “cookies” and other unique identifiers. Please refer to our Cookie Notice for more details.
• Information from Other Sources:

• We might receive information about you from other sources, such as updated delivery and address information from our carriers.

For What Purposes Does Hygci Use Your Personal Information?

We use your personal information for various purposes, including:

        Purchase and Delivery of Products and Services:

• Handling orders, delivering products, processing payments, and communicating with you about orders, products, services, and promotional offers.
• Providing, Troubleshooting, and Improving Hygci:

• Ensuring functionality, analyzing performance, fixing errors, and improving the usability and effectiveness of Hygci.
• Recommendations and Personalization:

• Recommending features, products, and services, identifying preferences, and personalizing your experience with Hygci.
• Providing Voice, Image, and Camera Services:

• Using your voice input, images, videos, and other personal information to respond to your requests, provide requested services, and improve our services.
• Compliance with Legal Obligations:

• Collecting and using your personal information to comply with laws, including information related to customs clearance during returns.
• Communication:

• Using your personal information to communicate with you through different channels (e.g., by phone, email, chat, or message).
• Displaying Personalized Ads:

• Displaying personalized ads for features, products, and services suitable for you.
• Fraud Prevention and Credit Risks:

• Using personal information to prevent and detect fraud and abuse, protecting the security of our customers, Hygci, and others.

How Does Hygci Collect Your Personal Information?

We may collect your personal information directly or indirectly to better serve you. In most cases, we directly collect information from you through:

      Registration and Ordering:

• When you supply your personal information during online registration, including your name, gender, shipping and billing address, phone number, email address, and financial information.
• Payment:

• Collection of personal information via a format provided by the payment service, including card number, type, verification value, billing address, name, email address, and phone number.
• Delivery:

• Usage of your receiving address, recipient, and associated phone number for the delivery of goods.
• Product Reviews:

• Inquiry for an email address and location to submit product reviews. Email addresses are kept private, but locations are visible to other users.

How Are Cookies And Other Technologies Used To Collect Information?

We use cookies or other similar tracking technologies to collect information about you when you visit the website. Cookies are small text files stored on your computer or mobile device when you visit our platform. You can adjust your browser settings to control cookie preferences.

Does Hygci Share Your Personal Information?

We do not sell, rent, trade, or license your personal or financial information. However, we may disclose your information in specific situations:

      Third-Party Service Providers:

• We use third-party service providers to perform specific functions on our behalf, ensuring the full performance of contracts.
• Examples of Shared Information:

• Your email address may be shared with affiliated websites or apps for surveys, research, promotion, and marketing. Delivery services may receive your basic information for customs clearance and delivery. Other examples are listed in the Privacy Policy.
• Non-personally Identifiable Information:

• Information that does not identify you, such as the number of daily visitors or order sizes, may be shared with third parties like advertising partners.

     Business Transfers:

• In the event of a merger, acquisition, reorganization, sale of assets, or bankruptcy, your information may be transferred or sold as part of that transaction. In such a case, you will be notified.
• Compliance with Laws:

• We may disclose information where we are legally required to do so, such as in response to court orders or legal processes, to protect the safety and security of our users, and to prevent or investigate fraud.

How Does Hygci Secure Personal Information?

We implement various security measures to protect your personal information. While we strive to protect your personal information, we cannot guarantee its absolute security.

      SSL Technology:

• We use SSL (Secure Socket Layer) technology to encrypt your personal information when transmitting it between your system and ours.
• Secure Servers:

• Your personal information is stored on secure servers, and our team regularly monitors and evaluates the effectiveness of our security policies and practices.

What Is The Arrangement Of Advertising And Promotion?

We may use your personal information for advertising and promotion, including:

       Displaying Personalized Content:

• Displaying personalized ads and content tailored to your interests and preferences.
• Email Marketing:

• Sending marketing emails to inform you about our products, services, and promotions.
• Social Media Advertising:

• Displaying ads on social media platforms based on your interests and preferences.
• Cookies And Tracking Technologies:

• Utilizing cookies and tracking technologies for advertising purposes. Please refer to our Cookie Notice for more details.

What Information Can You Access?

You have the right to access certain personal information we hold about you. If you wish to exercise this right, please contact us at [email protected]. We may ask for additional information to verify your identity.

What Choices Do You Have Regarding Hygci’s Collection Of Your Information?

You have several choices regarding the collection, use, and sharing of your information:

        Email Communications:

• You can unsubscribe from our marketing emails by following the instructions in the email or contacting us at [email protected].
• Cookies:

• You can manage cookies through your browser settings. For more details, please refer to our Cookie Notice.
• Updating Your Information:

• You can update your account information by logging into your account on the Hygci website.

How Long Does Hygci Keep Your Personal Information?

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Users From The European Union?

If you are a resident of the European Union, you have specific rights regarding your personal information. Please refer to the “Users from the European Union” section in the Privacy Policy for more details.

Users From California?

If you are a resident of California, you have specific rights regarding your personal information. Please refer to the “Users from California” section in the Privacy Policy for more details.

Are Children Allowed To Use Hygci’s Service?

Hygci does not knowingly collect personal information from children under the age of 16. If you are under 16, you may not use the Hygci Service or provide any information to Hygci without your parent’s or guardian’s consent.

Term of Use, Policies, And Revisions

By using the Hygci Service, you agree to the collection, use, and sharing of your information as described in this Privacy Policy. We may make changes to the Privacy Policy from time to time, and we will post any changes on this page. Your continued use of the Hygci Service after we make changes is deemed to be acceptance of those changes.

Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us at [email protected].

Last Updated: January 2, 2024